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March, 2005, Gossip at Work

Musing

I'm sitting in my office today delighting in the smell, sound and sight of the rain coming down. I have missed it! My seeds and starts in the vegetable garden are grateful also. I love riding my bicycle around the County savoring the spectacular blooming trees, bulbs and azaleas. In this season of renewal I find myself excited about possibilities - for my business, my life, and my community.
I am aware of a deep sadness around the Terry Shiavo case. It is so tragic that a person's right to live and die with dignity can become such a political and judicial issue. As a former nurse and hospice worker, I know it doesn't have to happen.
Please make sure your living will is up-to-date and that someone knows where it is. If you don't have one, I recommend http://www.agingwithdignity.org. They have a very detailed one called "Five Wishes" that only costs $5.00.

Tool

I've facilitated several teambuilding workshops lately that have wanted to address the issue of gossiping in the workplace. The fall-out for these organizations has been conflict among the management team, hurt feelings, decreased trust and escalating rumors that had no resemblance to the truth.

First, let's acknowledge that gossiping will never go away. It meets people's needs to socialize, to be included, to be "in the know", to be special, and sometimes to get revenge. Juicy gossip can also provide some needed drama and excitement in an otherwise boring week.

Some guidelines, however, are critical:
  1. People judge your character by how you talk about people who are not present. Even though others may participate with you in bad-mouthing someone else, they register you as a less-than-safe person to be with and are wondering what you say about them.
  2. There is no trivial comment ever made by a leader. If you are in a leadership position, every comment is noticed and given meaning. Never, never speak negatively about any other member of the management team or ANY employee. This includes non-verbal comments, like eye rolling when their name is mentioned or heavy sighs. People will be eager to talk about your negative judgments and they will spread faster than a virus. Again, you are only degrading your own character and reputation.
  3. If you hear what sounds like a rumor, gently ask the person if they have "checked it out" with the source or would be willing to do so. Do not feed the rumor mill.
  4. If you are with someone or a group and the talk turns to bad-mouthing someone else, politely excuse yourself, or gently say something like "I'm uncomfortable talking about _______ when they are not here. Let's change the subject".
  5. Some groups I have worked with have agreed to the following guideline: When you gossip, you must acknowledge it to the person about whom you gossiped. "Bob, I gossiped about you yesterday to Terry, and this is what I said. . .". Whether or not the group agrees to this rule, you could adopt it for yourself.


Believe me, it will result in you being VERY careful what you say about another person. You will also discover that we often gossip positively about another, but never tell them directly!

Food for Thought

" Improve relationships with others by assuming that they can hear everything you say about them." Stephen R. Covey "Small people talk about others. Big people talk about events. Great people talk about ideas." unknown

Laughter

A friend sent me the following. At the risk of being politically incorrect, here goes:

NEWSPAPERS AND WHO READS THEM
  1. The Wall Street Journal is read by the people who run the country.
  2. The Washington Post is read by people who think they run the country.
  3. The New York Times is read by people who think they should run the country and who are very good at crossword puzzles.
  4. USA Today is read by people who think they ought to run the country but don't really understand The New York Times. They do, however, like their statistics shown in pie charts.
  5. The Boston Globe is read by people whose parents used to run the country and did a far superior job of it, thank you very much.
  6. The New York Daily News is read by people who aren't too sure who's running the country and don't really care as long as they can get a seat on the train.
  7. The Miami Herald is read by people who are running another country but need the baseball scores
  8. The San Francisco Chronicle is read by people who aren't sure there is a country... or that anyone is running it; but if so, they oppose all that they stand for. There are occasional exceptions if the leaders are handicapped minority feminist atheist dwarfs who also happen to be illegal aliens from any other country or galaxy provided, of course, that they are not Republicans.
  9. The National Enquirer is read by people trapped in line at the grocery store.


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